Frequently Asked Questions

Have questions? We've got answers. Browse our most commonly asked questions below. If you don't find what you're looking for, feel free to reach out at support@alignment911.com.

Orders & Shipping

How long does shipping take?

Most orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on your location. You'll receive a tracking number by email once your order has shipped.

Do you ship internationally?

Currently, we primarily ship within the United States. Please contact us at support@alignment911.com if you have questions about international shipping availability.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly through the carrier's website.

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible at support@alignment911.com if you need to make changes. We'll do our best to accommodate your request before the order ships.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for items in their original, unused condition. Please contact us at support@alignment911.com to initiate a return.

How do I start a return or exchange?

Email us at support@alignment911.com with your order number and reason for return. Our team will guide you through the process and provide return instructions.

When will I receive my refund?

Once we receive and inspect your returned item, refunds are typically processed within 5–7 business days back to your original payment method.

Products

How do I know which posture corrector is right for me?

Each product listing includes sizing guides and descriptions of who the product is best suited for. If you're unsure, feel free to email us at support@alignment911.com and we'll help you find the right fit.

How long should I wear a posture corrector each day?

We recommend starting with 15–30 minutes per day and gradually increasing wear time as your body adjusts. Always follow the specific guidelines included with your product.

Are your products suitable for medical conditions?

Our products are designed for general wellness and posture support. If you have a specific medical condition, please consult your healthcare provider before use.